Q: My Dell XPS 8300 PC with Windows 7 doesn't "recognize" flash drives. It says the software drivers are not installed properly. What can I do? Tim Murphy, Edina A: The problem can most likely be ...

It's a cliché at this point, but giving your computer a reset really can help. If the CPU is under a lot of stress, or some other unknown hiccup occurs, it can prevent the drive from showing up.

I have this XP SP2 Pro machine which always exhibit this behavior. Whenever I connect any external USB drive or flash drives, the computer freezes for a few minutes and after a while it says that the ...