In Part 1 of this three-part series on “How Does Communication Work?” I introduced the distinction between kinesics (body language, including gestures, eye gaze, and facial expressions) and ...

Jason Ballard is a certified business and executive coach located in Louisville, Kentucky. He is the President of Soar Higher Coaching. The ability to communicate effectively is not just a soft ...

The sound of crickets isn’t always a sign of a peaceful night; sometimes, it’s the deafening silence of unasked questions in a virtual meeting, or an email left unread in an overflowing inbox.

“Effective communication” is a concept that’s frequently emphasized in the corporate world, with many leaders extolling its virtues and importance. Unfortunately, however, I’ve observed that some ...

The pandemic-induced remote/hybrid work revolution has mandated that businesses rethink their communication strategies to make them more effective across various work setups. Here’s how to make sure ...